Support for Uber Passengers, Drivers & Families Across Louisiana

Uber has become a go-to transportation option across Louisiana, from New Orleans nightlife to Lafayette commutes, Baton Rouge airport rides, Lake Charles errands, and Alexandria appointments. But when an Uber driver is involved in a crash, victims face more than injuries. They face uncertainty, corporate insurance hurdles, and confusion about who is responsible for paying their medical bills.

At Laborde Earles Injury Lawyers, we represent injured Uber passengers, Uber drivers, pedestrians, and anyone harmed by a rideshare vehicle. With decades of combined experience in complex transportation and corporate insurance litigation, we guide clients across Louisiana through every step toward recovery.

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Understanding Uber Accident Claims in Louisiana

Uber accidents are not handled like ordinary car crashes. App data, driver status, corporate insurance rules, and multiple potentially liable parties make these cases especially challenging. Uber accident cases may involve:

  • Injured Uber passengers
  • Uber drivers struck by another vehicle
  • Pedestrians, cyclists, or scooter riders hit by an Uber
  • Collisions caused by an Uber driver’s distraction or fatigue
  • Crashes involving dangerous pickup or drop-off zones
  • Accidents involving uninsured or hit-and-run drivers

Our team gathers trip logs, GPS data, insurance policies, witness accounts, and crash evidence to build clarity and prove liability.

Common Causes of Uber Accidents

Uber drivers face unique pressures: navigating unfamiliar routes, responding to app notifications, dealing with back-to-back passengers, and often working long hours. These risks frequently lead to preventable accidents.

Common causes include:

  • Distracted driving while interacting with the Uber app
  • Speeding to reduce wait times between rides
  • Fatigue from long shifts
  • Unsafe pickups or drop-offs in traffic
  • Failure to yield in busy urban areas
  • Poor vehicle maintenance
  • Negligence by other motorists on the road

We analyze phone data, accident reconstruction reports, dash cams, black box information, and driver history to determine the real cause.

Injuries Common in Uber Collisions

Whether you were seated in the back, opening a door, loading luggage, or standing nearby, Uber collisions often happen suddenly, leaving passengers unprepared and vulnerable. Victims often suffer:

  • Traumatic brain injuries (TBI)
  • Spinal cord injuries or disc herniations
  • Broken arms, legs, wrists, or ribs
  • Internal injuries or organ damage
  • Facial fractures and dental injuries
  • Soft tissue injuries, whiplash, chronic pain
  • Emotional trauma, anxiety, or post-crash distress

We work closely with your medical team to understand the full impact of your injuries today and in the future.

Who Is Liable for an Uber Accident?

Responsibility in Uber cases depends on driver status, app activity, and the actions of other motorists. Multiple parties may be legally responsible for your damages. Potentially liable parties may include:

  • The Uber driver
  • Uber (through its insurance policies)
  • A negligent third-party driver
  • A commercial truck or delivery driver
  • A vehicle manufacturer or repair shop
  • A property owner (poor lighting, unsafe pickup area)

Our attorneys pursue every available insurance policy to ensure no compensation is left on the table.

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Client Testimonials Hear from locals like you.

Trudy Dupuy is a wonderful asset to the team. She does an amazing job.

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Annabelle D.

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are gua...

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are guaranteed to work hard on your case and get the outcome you deserve. Brittani C. is one of the most organized, thorough and helpful paralegals I’ve ever had the pleasure of working with. She keeps you informed and answers all your questions throughout the litigation process.

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Baton Rouge

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Stephan C.

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's,...

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's, Amber, Toni, Debbie, Alana & Erica are absolutely amazing. You couldn't have ask for better. And to Rachael, she was so sweet the other day when I needed some information about when my advance was going to be ready. Thank you Laborde Earle's Law Firm for always being the Best.

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Lauren O'Quinn

New Orleans

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

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Megan Couvillon

Alexandria

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - profession...

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - professional and always on top of everything. They kept me informed throughout the entire process and made sure I understood every step along the way. My case was resolved better than expected. I can’t thank them enough.

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Melody Johnson

New Orleans

I am able to witness Karely Cornwell handle calls from people who are in need of Laborde Earles services. She is always polite and professional. I thi...

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Marksville

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Jordan is a wonderful paralegal very sweet and helpful good job very professional hold on to her she is a asset to your firm hard worker. Thank you for all your hard work to all the people working on our case.

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Sandi W.

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica wa...

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica was professional, knowledgeable, and attentive to every detail. She took the time to explain each step of the process, answered all of my questions thoroughly, and made sure I always felt supported and informed.
Her dedication and attention to detail were clear throughout, and it was evident she genuinely cared about achieving the best possible outcome. Thanks to Erica’s hard work and expertise, my case went smoothly and successfully.
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Marksville

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How Uber’s Insurance Coverage Works

Uber provides layered insurance that varies depending on the driver’s activity:

1

Driver Offline (App Not Open)

  • Only the driver’s personal auto insurance applies.
2

Driver Online, Waiting for a Ride Request

Uber provides:

  • Up to $50,000 per person in bodily injury
  • Up to $100,000 per accident in bodily injury
  • Up to $25,000 in property damage
3

Driver En Route to Pick Up a Passenger or During a Trip

Uber’s highest policy applies:

  • Up to $1 million in liability coverage
  • Uninsured/underinsured motorist coverage
  • Contingent comprehensive and collision coverage (for drivers)

Insurers often argue about whether the driver was “online” or “in route.” Our team obtains app data and trip logs to prove the correct coverage applies.

Compensation Available After an Uber Accident

Uber accident victims may be entitled to significant financial recovery for both economic and non-economic losses. Your compensation may include:

  • Emergency care, surgery, and medical bills
  • Future treatment, physical therapy, and rehabilitation
  • Lost earnings and reduced earning ability
  • Pain, suffering, stress, and emotional harm
  • Loss of mobility or long-term disability
  • Property damage or vehicle repair (for Uber drivers)
  • Wrongful death damages for surviving families

We calculate the full value of your claim based on your injuries, long-term needs, and financial losses — not what the rideshare insurer wants to pay.

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Why Louisiana Uber Accident Victims Choose Laborde Earles

Rideshare cases require deep experience with corporate insurance policies and app-based driver systems. Clients choose our firm because we offer:

  • Free consultations
  • No fees unless we win
  • Over 350 years of combined personal injury experience
  • Extensive knowledge of rideshare insurance and Louisiana transportation laws
  • A full investigation and litigation team dedicated to your case
  • Clear, proactive communication and no unanswered questions
  • Offices across Louisiana for easy access and in-person support

We know what you’re going through, and we know how to build the strongest case possible.

What to Do After an Uber Accident

Taking the right steps can make or break your claim. If you’re able, try to:

  • Seek medical care immediately
  • Call police to make a formal accident report
  • Screenshot your Uber trip receipt, driver info, and route
  • Take photos of injuries, vehicle damage, and the crash scene
  • Ask witnesses for their contact information
  • Do not discuss the accident with Uber or insurers before calling a lawyer
  • Call Laborde Earles to protect your rights

We handle all communication with Uber, insurance adjusters, and opposing attorneys so you can focus on recovery.

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Uber Accident Claims

Can I sue Uber directly?

Most claims are handled through Uber’s insurance, but in some cases (negligent hiring, unsafe policies, improper background checks), additional claims may be possible.

Am I covered if the Uber driver caused the crash?

Yes. Uber’s insurance may apply depending on the driver's app status.

What if another driver hit us and fled the scene?

Uber’s uninsured/underinsured motorist coverage may protect you.

How long do I have to file a claim?

Louisiana typically allows one year, making early legal action critical.

Do you have more questions?

Our team is here to answer every question about your case—clearly and honestly.

Speak With a Louisiana Uber Accident Lawyer Today

Navigating an Uber claim can be overwhelming, especially while recovering from injuries. You don’t have to face corporate insurers alone. Laborde Earles Injury Lawyers is here to fight for your medical recovery, your financial stability, and your peace of mind.

Request a free case evaluation today, and let our team stand up for you after an Uber accident anywhere in Louisiana.

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