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Support for Uber Passengers, Drivers & Families Across Louisiana

Uber has become a go-to transportation option across Louisiana, from New Orleans nightlife to Lafayette commutes, Baton Rouge airport rides, Lake Charles errands, and Alexandria appointments. But when an Uber driver is involved in a crash, victims face more than injuries. They face uncertainty, corporate insurance hurdles, and confusion about who is responsible for paying their medical bills.

At Laborde Earles Injury Lawyers, we represent injured Uber passengers, Uber drivers, pedestrians, and anyone harmed by a rideshare vehicle. With decades of combined experience in complex transportation and corporate insurance litigation, we guide clients across Louisiana through every step toward recovery.

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Understanding Uber Accident Claims in Louisiana

Uber accidents are not handled like ordinary car crashes. App data, driver status, corporate insurance rules, and multiple potentially liable parties make these cases especially challenging. Uber accident cases may involve:

  • Injured Uber passengers
  • Uber drivers struck by another vehicle
  • Pedestrians, cyclists, or scooter riders hit by an Uber
  • Collisions caused by an Uber driver’s distraction or fatigue
  • Crashes involving dangerous pickup or drop-off zones
  • Accidents involving uninsured or hit-and-run drivers

Our team gathers trip logs, GPS data, insurance policies, witness accounts, and crash evidence to build clarity and prove liability.

Common Causes of Uber Accidents

Uber drivers face unique pressures: navigating unfamiliar routes, responding to app notifications, dealing with back-to-back passengers, and often working long hours. These risks frequently lead to preventable accidents.

Common causes include:

  • Distracted driving while interacting with the Uber app
  • Speeding to reduce wait times between rides
  • Fatigue from long shifts
  • Unsafe pickups or drop-offs in traffic
  • Failure to yield in busy urban areas
  • Poor vehicle maintenance
  • Negligence by other motorists on the road

We analyze phone data, accident reconstruction reports, dash cams, black box information, and driver history to determine the real cause.

Injuries Common in Uber Collisions

Whether you were seated in the back, opening a door, loading luggage, or standing nearby, Uber collisions often happen suddenly, leaving passengers unprepared and vulnerable. Victims often suffer:

  • Traumatic brain injuries (TBI)
  • Spinal cord injuries or disc herniations
  • Broken arms, legs, wrists, or ribs
  • Internal injuries or organ damage
  • Facial fractures and dental injuries
  • Soft tissue injuries, whiplash, chronic pain
  • Emotional trauma, anxiety, or post-crash distress

We work closely with your medical team to understand the full impact of your injuries today and in the future.

Who Is Liable for an Uber Accident?

Responsibility in Uber cases depends on driver status, app activity, and the actions of other motorists. Multiple parties may be legally responsible for your damages. Potentially liable parties may include:

  • The Uber driver
  • Uber (through its insurance policies)
  • A negligent third-party driver
  • A commercial truck or delivery driver
  • A vehicle manufacturer or repair shop
  • A property owner (poor lighting, unsafe pickup area)

Our attorneys pursue every available insurance policy to ensure no compensation is left on the table.

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Client Testimonials Hear from locals like you.

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working ...

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working with. Her attention to detail is unmatched.
She catches things most people would overlook, and she always makes sure every document is perfect before it leaves her hands.
Beyond her incredible skill set, Bridgette is also kind, reliable, and a true team player. She communicates clearly, stays organized under pressure, and goes above and beyond to make sure clients and attorneys alike feel supported.
You can tell she genuinely cares about her work and the people she helps.
If you're lucky enough to have Bridgette as your paralegal, you're in the best possible hands. Five stars isn't enough for someone this exceptional!

B
Brittany Johnson

Alexandria

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

M
Megan C.

Michelle Brouillette is a wonderful addition to the Laborde Earles team.

M
Melanie B.

Eryn Laughlin is a good employee, we love her!

a
anonymous

Car Accident

Michelle Brouillette is always so pleasant whenever I call or stop by the office. She always has a smile on her face.

C
Christine G.

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, ca...

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, caring, and goes above and beyond for everyone in her life. She is a true gem! To know her is to love her!! Anybody would be lucky to have someone like Toni in their corner.

S
Sarah Jorden

Marksville

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is q...

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is quick to respond to my questions and gets things done!! Good experience working with this firm.

k
kelly

Lake Charles

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one re...

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one reason why we use Laborde Earles Law Firm. They make you feel like family!

T
Tiffany Bardwell

New Iberia

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! ...

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! She is the best, I 1000% recommend her if you have any questions!

s
skylar bachman

New Iberia

Over 1,700 5-Star Reviews

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How Uber’s Insurance Coverage Works

Uber provides layered insurance that varies depending on the driver’s activity:

1

Driver Offline (App Not Open)

  • Only the driver’s personal auto insurance applies.
2

Driver Online, Waiting for a Ride Request

Uber provides:

  • Up to $50,000 per person in bodily injury
  • Up to $100,000 per accident in bodily injury
  • Up to $25,000 in property damage
3

Driver En Route to Pick Up a Passenger or During a Trip

Uber’s highest policy applies:

  • Up to $1 million in liability coverage
  • Uninsured/underinsured motorist coverage
  • Contingent comprehensive and collision coverage (for drivers)

Insurers often argue about whether the driver was “online” or “in route.” Our team obtains app data and trip logs to prove the correct coverage applies.

Compensation Available After an Uber Accident

Uber accident victims may be entitled to significant financial recovery for both economic and non-economic losses. Your compensation may include:

  • Emergency care, surgery, and medical bills
  • Future treatment, physical therapy, and rehabilitation
  • Lost earnings and reduced earning ability
  • Pain, suffering, stress, and emotional harm
  • Loss of mobility or long-term disability
  • Property damage or vehicle repair (for Uber drivers)
  • Wrongful death damages for surviving families

We calculate the full value of your claim based on your injuries, long-term needs, and financial losses — not what the rideshare insurer wants to pay.

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Why Louisiana Uber Accident Victims Choose Laborde Earles

Rideshare cases require deep experience with corporate insurance policies and app-based driver systems. Clients choose our firm because we offer:

  • Free consultations
  • No fees unless we win
  • Over 350 years of combined personal injury experience
  • Extensive knowledge of rideshare insurance and Louisiana transportation laws
  • A full investigation and litigation team dedicated to your case
  • Clear, proactive communication and no unanswered questions
  • Offices across Louisiana for easy access and in-person support

We know what you’re going through, and we know how to build the strongest case possible.

What to Do After an Uber Accident

Taking the right steps can make or break your claim. If you’re able, try to:

  • Seek medical care immediately
  • Call police to make a formal accident report
  • Screenshot your Uber trip receipt, driver info, and route
  • Take photos of injuries, vehicle damage, and the crash scene
  • Ask witnesses for their contact information
  • Do not discuss the accident with Uber or insurers before calling a lawyer
  • Call Laborde Earles to protect your rights

We handle all communication with Uber, insurance adjusters, and opposing attorneys so you can focus on recovery.

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Uber Accident Claims

Can I sue Uber directly?

Most claims are handled through Uber’s insurance, but in some cases (negligent hiring, unsafe policies, improper background checks), additional claims may be possible.

Am I covered if the Uber driver caused the crash?

Yes. Uber’s insurance may apply depending on the driver's app status.

What if another driver hit us and fled the scene?

Uber’s uninsured/underinsured motorist coverage may protect you.

How long do I have to file a claim?

Louisiana typically allows one year, making early legal action critical.

Do you have more questions?

Our team is here to answer every question about your case—clearly and honestly.

(337) 777-7777 Call Us 24/7

Speak With a Louisiana Uber Accident Lawyer Today

Navigating an Uber claim can be overwhelming, especially while recovering from injuries. You don’t have to face corporate insurers alone. Laborde Earles Injury Lawyers is here to fight for your medical recovery, your financial stability, and your peace of mind.

Request a free case evaluation today, and let our team stand up for you after an Uber accident anywhere in Louisiana.

Our Locations Find Your Local Office

Lafayette

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1901 Kaliste Saloom Rd.
Lafayette, LA 70508

 (337) 777-7777
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Alexandria

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100 Versailles Blvd, Suite A,
Alexandria, LA 71303

 (318) 777-7777
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Marksville

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306 N Washington St. Suite A,
Marksville, LA 71351

 (318) 310-8922
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New Iberia

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230 W. Main St.
New Iberia, LA 70560

 (337) 547-2777
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Lake Charles

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530 E. College St.
Lake Charles, LA 70605

 (337) 612-6909
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Baton Rouge

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660 St. Ferdinand St.
Baton Rouge, LA 70802

 (225) 777-7777
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New Orleans

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821 Baronne St. Suite D.
New Orleans, LA 70113

 (504) 777-7777
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