Support for Uber Passengers, Drivers & Families Across Louisiana

Uber has become a go-to transportation option across Louisiana, from New Orleans nightlife to Lafayette commutes, Baton Rouge airport rides, Lake Charles errands, and Alexandria appointments. But when an Uber driver is involved in a crash, victims face more than injuries. They face uncertainty, corporate insurance hurdles, and confusion about who is responsible for paying their medical bills.

At Laborde Earles Injury Lawyers, we represent injured Uber passengers, Uber drivers, pedestrians, and anyone harmed by a rideshare vehicle. With decades of combined experience in complex transportation and corporate insurance litigation, we guide clients across Louisiana through every step toward recovery.

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Understanding Uber Accident Claims in Louisiana

Uber accidents are not handled like ordinary car crashes. App data, driver status, corporate insurance rules, and multiple potentially liable parties make these cases especially challenging. Uber accident cases may involve:

  • Injured Uber passengers
  • Uber drivers struck by another vehicle
  • Pedestrians, cyclists, or scooter riders hit by an Uber
  • Collisions caused by an Uber driver’s distraction or fatigue
  • Crashes involving dangerous pickup or drop-off zones
  • Accidents involving uninsured or hit-and-run drivers

Our team gathers trip logs, GPS data, insurance policies, witness accounts, and crash evidence to build clarity and prove liability.

Common Causes of Uber Accidents

Uber drivers face unique pressures: navigating unfamiliar routes, responding to app notifications, dealing with back-to-back passengers, and often working long hours. These risks frequently lead to preventable accidents.

Common causes include:

  • Distracted driving while interacting with the Uber app
  • Speeding to reduce wait times between rides
  • Fatigue from long shifts
  • Unsafe pickups or drop-offs in traffic
  • Failure to yield in busy urban areas
  • Poor vehicle maintenance
  • Negligence by other motorists on the road

We analyze phone data, accident reconstruction reports, dash cams, black box information, and driver history to determine the real cause.

Injuries Common in Uber Collisions

Whether you were seated in the back, opening a door, loading luggage, or standing nearby, Uber collisions often happen suddenly, leaving passengers unprepared and vulnerable. Victims often suffer:

  • Traumatic brain injuries (TBI)
  • Spinal cord injuries or disc herniations
  • Broken arms, legs, wrists, or ribs
  • Internal injuries or organ damage
  • Facial fractures and dental injuries
  • Soft tissue injuries, whiplash, chronic pain
  • Emotional trauma, anxiety, or post-crash distress

We work closely with your medical team to understand the full impact of your injuries today and in the future.

Who Is Liable for an Uber Accident?

Responsibility in Uber cases depends on driver status, app activity, and the actions of other motorists. Multiple parties may be legally responsible for your damages. Potentially liable parties may include:

  • The Uber driver
  • Uber (through its insurance policies)
  • A negligent third-party driver
  • A commercial truck or delivery driver
  • A vehicle manufacturer or repair shop
  • A property owner (poor lighting, unsafe pickup area)

Our attorneys pursue every available insurance policy to ensure no compensation is left on the table.

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Client Testimonials Hear from locals like you.

Jourdan is an outstanding paralegal! She is knowledgeable, organized, and truly cares about the clients she works with. Every interaction I’ve h...

Jourdan is an outstanding paralegal! She is knowledgeable, organized, and truly cares about the clients she works with. Every interaction I’ve had with her has been positive — she takes the time to explain things clearly and makes the process much less stressful. Laborde Earles Law Firm is lucky to have someone like Jourdan on their team. I would highly recommend both Jourdan and the firm to anyone looking for trustworthy and reliable legal support.

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Matt Picard

New Orleans

I highly recommend Alexis Davis and this lawfirm. She is the true definition of professionalism, respect, understanding, patient, and many other thing...

I highly recommend Alexis Davis and this lawfirm. She is the true definition of professionalism, respect, understanding, patient, and many other things. Her detailed skills are very delightful. She goes out of her way to check on us, make sure we don't have any questions, and she is always on point. She moves very quick and always goes above and beyond for us to make sure we understand the process. I am so glad I ran into Laborde Earles and Alexis. Everyone will know about this company for sure and Alexis

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R.S.

Lafayette

Renee McCaslin is incredibly knowledgeable, professional, and always goes above and beyond to make the legal process smooth and stress-free. I truly a...

Renee McCaslin is incredibly knowledgeable, professional, and always goes above and beyond to make the legal process smooth and stress-free. I truly appreciate her attention to detail and genuine care for her clients!

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Courtnie Heltz

New Orleans

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! ...

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! She is the best, I 1000% recommend her if you have any questions!

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skylar bachman

New Iberia

At the very first meeting with Alexis and Danielle they took the time to explain everything to us so that we understood what we were going to go throu...

At the very first meeting with Alexis and Danielle they took the time to explain everything to us so that we understood what we were going to go through. They checked in on us to see how things were going with DR appointment and therapy. They checked in on the phone or by text and if I had a question and I was in Lafayette and I would stop by the office one of them would come to answer my questions. I truly appreciate the response and respect that they showed to me and my husband and I would really recommend them to family and friends.

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Hazel G.

Toni is an absolute professional. She consistently goes above and beyond for her clients, ensuring every detail is handled with care and precision. He...

Toni is an absolute professional. She consistently goes above and beyond for her clients, ensuring every detail is handled with care and precision. Her communication is clear, and she truly cares about delivering results. I couldn’t recommend her more highly!

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Mimi

Lake Charles

Jordan is a wonderful paralegal very sweet and helpful good job very professional hold on to her she is a asset to your firm hard worker. Thank you fo...

Jordan is a wonderful paralegal very sweet and helpful good job very professional hold on to her she is a asset to your firm hard worker. Thank you for all your hard work to all the people working on our case.

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Sandi W.

I highly recommend Derek Hebert to anyone in need of a skilled and trustworthy attorney. From the very beginning, Derek was professional, honest, and ...

I highly recommend Derek Hebert to anyone in need of a skilled and trustworthy attorney. From the very beginning, Derek was professional, honest, and incredibly responsive. He took the time to explain every step of the process in clear terms and always made sure I felt informed and supported.

His attention to detail, strong communication, and genuine dedication made a stressful situation much easier to navigate. Derek went above and beyond to achieve the best possible outcome, and I’m truly grateful for his hard work.

If you’re looking for an attorney who is knowledgeable, reliable, and truly cares about his clients, Derek Hebert is an outstanding choice.

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Brylan Cormier

Lafayette

Stephanie Brooks was wonderful to work with! She was very professional during our interaction and extremely pleasant throughout the entire process. He...

Stephanie Brooks was wonderful to work with! She was very professional during our interaction and extremely pleasant throughout the entire process. Her kindness and clear communication made everything smooth and easy. Highly recommend working with her and the Laborde Earles Law Firm!

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Jenifer Leger Dendy

Lafayette

Syntera was Very professional and courteous. Answered my concerns.

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Lisa G.

They have good to keep me updated on the case but so far the settlement has not been reached.

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Lisa S.

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs...

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs. Courtney. I spoke with her multiple times, and each time she was patient and answered every question I had. She made me feel like I was the only client. Grateful for her and Laborde Earls!

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Tracie M.

Over the past 3 years I have encountered one of the best Law Firms in Laborde Earles Injury Lawyers which have been handling my Lejeune Contaminated T...

Over the past 3 years I have encountered one of the best Law Firms in Laborde Earles Injury Lawyers which have been handling my Lejeune Contaminated Toxic Water Claim. Mr. John Chaillot has been instrumental in advising me on documentation, timelines, and all matters pertaining to my case. A true professional and appreciated. Thank you.

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Stephan C.

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs...

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs. Courtney. I spoke with her multiple times, and each time she was patient and answered every question I had. She made me feel like I was the only client. Grateful for her and Laborde Earls!

T
Tracie Martin

Alexandria

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

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Megan Couvillon

Alexandria

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is q...

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is quick to respond to my questions and gets things done!! Good experience working with this firm.

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kelly

Lake Charles

Eryn Laughlin is a good employee, we love her!

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anonymous

Car Accident

Michelle Brouillette is always so pleasant whenever I call or stop by the office. She always has a smile on her face.

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Christine G.

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's,...

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's, Amber, Toni, Debbie, Alana & Erica are absolutely amazing. You couldn't have ask for better. And to Rachael, she was so sweet the other day when I needed some information about when my advance was going to be ready. Thank you Laborde Earle's Law Firm for always being the Best.

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Lauren O'Quinn

New Orleans

Love Laborde Earle's. They're dependable lawyers that let you know you can trust them. I would specifically recommend Derek Hebert. He's a great attor...

Love Laborde Earle's. They're dependable lawyers that let you know you can trust them. I would specifically recommend Derek Hebert. He's a great attorney who is extremely knowledgeable and you'll never doubt that he'll get the job done!

K
Kaitlin H.

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

M
Megan C.

Trudy Dupuy is a wonderful asset to the team. She does an amazing job.

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Annabelle D.

Michelle Brouillette is a wonderful addition to the Laborde Earles team.

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Melanie B.

Toni at LE is seriously so dedicated and a hard worker! LE is lucky to have this chick. She's so sweet but a little spicy (in a good, funny way!) whic...

Toni at LE is seriously so dedicated and a hard worker! LE is lucky to have this chick. She's so sweet but a little spicy (in a good, funny way!) which is always a breath of fresh air to be around someone who is genuine. She's a doll and anyone who comes into contact with her is a lucky one!

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Hannah Johnson

Baton Rouge

I was very pleased with the attention and detail that was given by Karely with Laborde Earle’s Injury lawyers. She answered all of my questions ...

I was very pleased with the attention and detail that was given by Karely with Laborde Earle’s Injury lawyers. She answered all of my questions and concerns, and her professionalism was top notch. Her phone etiquette, and calm and caring attitude was outstanding.

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Gail

Baton Rouge

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, ca...

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, caring, and goes above and beyond for everyone in her life. She is a true gem! To know her is to love her!! Anybody would be lucky to have someone like Toni in their corner.

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Sarah Jorden

Marksville

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - profession...

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - professional and always on top of everything. They kept me informed throughout the entire process and made sure I understood every step along the way. My case was resolved better than expected. I can’t thank them enough.

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Melody Johnson

New Orleans

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one re...

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one reason why we use Laborde Earles Law Firm. They make you feel like family!

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Tiffany Bardwell

New Iberia

I’m so grateful for the help I received from Renee McCaslin. From start to finish, they were kind, professional, and truly cared about my situat...

I’m so grateful for the help I received from Renee McCaslin. From start to finish, they were kind, professional, and truly cared about my situation. They made everything easy to understand and handled every detail with care. I felt supported the whole way through. I highly recommend Renee McCaslin to anyone looking for a paralegal who goes above and beyond.

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Rosann Roberts

Lake Charles

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working ...

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working with. Her attention to detail is unmatched.
She catches things most people would overlook, and she always makes sure every document is perfect before it leaves her hands.
Beyond her incredible skill set, Bridgette is also kind, reliable, and a true team player. She communicates clearly, stays organized under pressure, and goes above and beyond to make sure clients and attorneys alike feel supported.
You can tell she genuinely cares about her work and the people she helps.
If you're lucky enough to have Bridgette as your paralegal, you're in the best possible hands. Five stars isn't enough for someone this exceptional!

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Brittany Johnson

Alexandria

Renee McCaslin goes above and beyond to help the clients. Her attention to detail is unmatched! Her kind heart and sweet spirit both go a long way in ...

Renee McCaslin goes above and beyond to help the clients. Her attention to detail is unmatched! Her kind heart and sweet spirit both go a long way in making you feel heard and cared for. And, she’s, like, really pretty!

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Sylvia Roy

New Iberia

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are gua...

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are guaranteed to work hard on your case and get the outcome you deserve. Brittani C. is one of the most organized, thorough and helpful paralegals I’ve ever had the pleasure of working with. She keeps you informed and answers all your questions throughout the litigation process.

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Patrick Conner

Baton Rouge

I had an amazing experience working with my paralegal, Wesley Guillory, at Laborde Earles Law Firm. Wesley went above and beyond for me throughout the...

I had an amazing experience working with my paralegal, Wesley Guillory, at Laborde Earles Law Firm. Wesley went above and beyond for me throughout the entire process. He was always patient, knowledgeable, and quick to respond to any questions I had. What stood out most was how genuinely he cared. He made sure I understood every step and always made me feel supported and informed.

Wesley’s professionalism and compassion truly set him apart. He made a stressful situation so much easier, and I’m incredibly grateful for all of his hard work. I highly recommend Wesley and the entire Laborde Earles team. They really do put their clients first.

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Jaine Fisher

Lafayette

I am able to witness Karely Cornwell handle calls from people who are in need of Laborde Earles services. She is always polite and professional. I thi...

I am able to witness Karely Cornwell handle calls from people who are in need of Laborde Earles services. She is always polite and professional. I think it’s safe to assume that the majority of people who call in are stressed and to have someone who is calm and kind taking the call is a great representation of the company.

D
Debbie Fontenot

Marksville

Courtney Marsh is professional and passionate about her clients! Her communication skills are top notch and she has been amazing to work with! She is ...

Courtney Marsh is professional and passionate about her clients! Her communication skills are top notch and she has been amazing to work with! She is truly a blessing!

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Tori E.

Courtney Marsh has a positive attitude and great attention to detail in her work!

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Rhonda C.

I am very impressed with Jillie Boone’s professionalism and dedication. She demonstrates excellent communication skills, strong attention to det...

I am very impressed with Jillie Boone’s professionalism and dedication. She demonstrates excellent communication skills, strong attention to detail, and a high level of reliability. Jillie consistently goes above and beyond to ensure that everything is handled efficiently and with care. Her knowledge and work ethic make her an outstanding professional, and I would highly recommend her!

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jazlynn meece

Baton Rouge

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica wa...

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica was professional, knowledgeable, and attentive to every detail. She took the time to explain each step of the process, answered all of my questions thoroughly, and made sure I always felt supported and informed.
Her dedication and attention to detail were clear throughout, and it was evident she genuinely cared about achieving the best possible outcome. Thanks to Erica’s hard work and expertise, my case went smoothly and successfully.
I highly recommend Erica Ducote to anyone in need of a skilled, reliable, and compassionate paralegal. She truly goes above and beyond!

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maddie jo

Marksville

Mr. DC and Amber have always been available to answer my questions and concerns. I have never doubted that they were working on our side and have had ...

Mr. DC and Amber have always been available to answer my questions and concerns. I have never doubted that they were working on our side and have had our best interest and our well being as a priority. I would recommend them to friends and family. My case had some extenuating circumstances and they both worked diligently to help us. I am very thankful for their service and dedication to us.

M
Michel Lanclos

New Orleans

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How Uber’s Insurance Coverage Works

Uber provides layered insurance that varies depending on the driver’s activity:

1

Driver Offline (App Not Open)

  • Only the driver’s personal auto insurance applies.
2

Driver Online, Waiting for a Ride Request

Uber provides:

  • Up to $50,000 per person in bodily injury
  • Up to $100,000 per accident in bodily injury
  • Up to $25,000 in property damage
3

Driver En Route to Pick Up a Passenger or During a Trip

Uber’s highest policy applies:

  • Up to $1 million in liability coverage
  • Uninsured/underinsured motorist coverage
  • Contingent comprehensive and collision coverage (for drivers)

Insurers often argue about whether the driver was “online” or “in route.” Our team obtains app data and trip logs to prove the correct coverage applies.

Compensation Available After an Uber Accident

Uber accident victims may be entitled to significant financial recovery for both economic and non-economic losses. Your compensation may include:

  • Emergency care, surgery, and medical bills
  • Future treatment, physical therapy, and rehabilitation
  • Lost earnings and reduced earning ability
  • Pain, suffering, stress, and emotional harm
  • Loss of mobility or long-term disability
  • Property damage or vehicle repair (for Uber drivers)
  • Wrongful death damages for surviving families

We calculate the full value of your claim based on your injuries, long-term needs, and financial losses — not what the rideshare insurer wants to pay.

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Why Louisiana Uber Accident Victims Choose Laborde Earles

Rideshare cases require deep experience with corporate insurance policies and app-based driver systems. Clients choose our firm because we offer:

  • Free consultations
  • No fees unless we win
  • Over 350 years of combined personal injury experience
  • Extensive knowledge of rideshare insurance and Louisiana transportation laws
  • A full investigation and litigation team dedicated to your case
  • Clear, proactive communication and no unanswered questions
  • Offices across Louisiana for easy access and in-person support

We know what you’re going through, and we know how to build the strongest case possible.

What to Do After an Uber Accident

Taking the right steps can make or break your claim. If you’re able, try to:

  • Seek medical care immediately
  • Call police to make a formal accident report
  • Screenshot your Uber trip receipt, driver info, and route
  • Take photos of injuries, vehicle damage, and the crash scene
  • Ask witnesses for their contact information
  • Do not discuss the accident with Uber or insurers before calling a lawyer
  • Call Laborde Earles to protect your rights

We handle all communication with Uber, insurance adjusters, and opposing attorneys so you can focus on recovery.

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Uber Accident Claims

Can I sue Uber directly?

Most claims are handled through Uber’s insurance, but in some cases (negligent hiring, unsafe policies, improper background checks), additional claims may be possible.

Am I covered if the Uber driver caused the crash?

Yes. Uber’s insurance may apply depending on the driver's app status.

What if another driver hit us and fled the scene?

Uber’s uninsured/underinsured motorist coverage may protect you.

How long do I have to file a claim?

Louisiana typically allows one year, making early legal action critical.

Do you have more questions?

Our team is here to answer every question about your case—clearly and honestly.

Speak With a Louisiana Uber Accident Lawyer Today

Navigating an Uber claim can be overwhelming, especially while recovering from injuries. You don’t have to face corporate insurers alone. Laborde Earles Injury Lawyers is here to fight for your medical recovery, your financial stability, and your peace of mind.

Request a free case evaluation today, and let our team stand up for you after an Uber accident anywhere in Louisiana.

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