Support for Uber & Lyft Accident Victims Across Louisiana

Rideshare services like Uber and Lyft have become a staple of daily transportation in Louisiana. But when a rideshare trip turns into an accident, victims often face a confusing web of insurance rules, corporate policies, and finger-pointing between drivers, companies, and other motorists. You deserve clarity and a legal team that understands the unique challenges of rideshare injury claims.

Laborde Earles Injury Lawyers represents injured rideshare passengers, drivers, and bystanders throughout Louisiana, including Lafayette, Alexandria, Baton Rouge, Lake Charles, Marksville, New Orleans, and the surrounding communities. With decades of combined experience handling complex transportation claims, we are ready to guide you through every step of the process.

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Understanding Rideshare Accident Claims in Louisiana

Rideshare collisions are far more complicated than typical car accidents. They involve corporate insurance policies, app-based driver statuses, and multi-party liability. Determining which insurance policy applies, and how much coverage is available, depends on what the driver was doing at the moment of impact. A rideshare accident may involve:

  • Passengers injured while on an active trip
  • Drivers hurt while transporting or waiting for a fare
  • Pedestrians or cyclists struck by an Uber or Lyft vehicle
  • Collisions caused by third-party drivers
  • Rideshare vehicles negligently operated or poorly maintained

Our attorneys understand the rules that govern Uber, Lyft, and other rideshare companies and what it takes to hold them accountable.

Common Causes of Rideshare Accidents

Uber and Lyft drivers must balance navigation, responding to ride requests, managing apps, traffic, and passenger interaction—all while operating a vehicle safely. When a driver or another motorist fails to act responsibly, serious injuries can occur.

Frequent causes include:

  • Distracted driving (GPS, app alerts, messaging)
  • Fatigue from long driving hours
  • Speeding or rushing to complete trips
  • Unsafe pickup locations
  • Unsafe drop-off locations
  • Failure to follow traffic laws
  • Poor vehicle maintenance
  • Aggressive or reckless driving by other motorists

Our investigation includes reviewing app data, trip logs, phone records, dash cam footage, driver history, and corporate policies to determine how the crash happened.

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Injuries Common in Rideshare Crashes

Rideshare passengers are often unaware of an impending crash and are unable to brace for impact. Injuries may be severe, long-lasting, and disruptive to daily life. Examples include:

  • Traumatic brain injuries
  • Back and spinal cord injuries
  • Neck and whiplash injuries
  • Broken bones
  • Facial or dental trauma
  • Internal injuries
  • Shoulder, hip, or knee damage
  • Psychological trauma, including anxiety or travel avoidance

We work closely with medical experts to document your injuries and understand how they will affect your long-term health, earnings, and daily activities.

Who May Be Liable in a Rideshare Accident?

Rideshare cases often involve multiple potentially responsible parties. Identifying the correct defendants is essential for securing maximum compensation. Liable parties may include:

  • The Uber or Lyft driver
  • A negligent third-party driver
  • The rideshare company (through its insurance coverage obligations)
  • Vehicle owners
  • Employers of commercial drivers involved in the crash
  • Manufacturers of defective vehicle components

We conduct a full investigation to determine fault and hold every responsible party accountable.

Car Accident Injuries Injured in a car accident? We’ve got your back.

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Transportation? Covered

We’ll help you with transportation if you’ve lost your car in an accident.

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Don’t Sweat the Medical Bills

We’ll coordinate medical treatment and help manage your medical bills.

Rideshare Insurance Coverage Explained

Uber and Lyft maintain substantial insurance policies, but coverage depends on the driver’s status at the time of the crash:

1

Driver Off-App

Only the driver’s personal auto insurance applies.

2

Driver Logged In, Waiting for a Ride

Uber/Lyft provides limited contingent coverage:

  • $50,000 per person for bodily injury
  • $100,000 per accident
  • $25,000 for property damage
3

Driver En Route or Transporting a Passenger

This is when the highest coverage applies:

  • Up to $1 million in liability coverage
  • Uninsured/underinsured motorist coverage (varies by state/company)

We ensure the correct policy is activated and fight back when insurers try to deny responsibility.

Client Testimonials Hear from locals like you.

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working ...

Bridgette is absolutely phenomenal! She's one of the most professional, knowledgeable, and dedicated paralegals I've ever had the pleasure of working with. Her attention to detail is unmatched.
She catches things most people would overlook, and she always makes sure every document is perfect before it leaves her hands.
Beyond her incredible skill set, Bridgette is also kind, reliable, and a true team player. She communicates clearly, stays organized under pressure, and goes above and beyond to make sure clients and attorneys alike feel supported.
You can tell she genuinely cares about her work and the people she helps.
If you're lucky enough to have Bridgette as your paralegal, you're in the best possible hands. Five stars isn't enough for someone this exceptional!

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Brittany Johnson

Alexandria

Trudy Dupuy is a wonderful asset to the team. She does an amazing job.

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Annabelle D.

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - profession...

Working with Laborde Earles Injury Lawyers was an incredible experience from beginning to end. Jeanne and Kaitlyn were absolutely amazing - professional and always on top of everything. They kept me informed throughout the entire process and made sure I understood every step along the way. My case was resolved better than expected. I can’t thank them enough.

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Melody Johnson

New Orleans

Michelle Brouillette is a wonderful addition to the Laborde Earles team.

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Melanie B.

Over the past 3 years I have encountered one of the best Law Firms in Laborde Earles Injury Lawyers which have been handling my Lejeune Contaminated T...

Over the past 3 years I have encountered one of the best Law Firms in Laborde Earles Injury Lawyers which have been handling my Lejeune Contaminated Toxic Water Claim. Mr. John Chaillot has been instrumental in advising me on documentation, timelines, and all matters pertaining to my case. A true professional and appreciated. Thank you.

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Stephan C.

I am very impressed with Jillie Boone’s professionalism and dedication. She demonstrates excellent communication skills, strong attention to det...

I am very impressed with Jillie Boone’s professionalism and dedication. She demonstrates excellent communication skills, strong attention to detail, and a high level of reliability. Jillie consistently goes above and beyond to ensure that everything is handled efficiently and with care. Her knowledge and work ethic make her an outstanding professional, and I would highly recommend her!

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jazlynn meece

Baton Rouge

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs...

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs. Courtney. I spoke with her multiple times, and each time she was patient and answered every question I had. She made me feel like I was the only client. Grateful for her and Laborde Earls!

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Tracie Martin

Alexandria

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! ...

Elizabeth Lachney was super helpful in explaining a lot of things i didnt understand about my case. Very respectful and seemed so welling to help me! She is the best, I 1000% recommend her if you have any questions!

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skylar bachman

New Iberia

I had an amazing experience working with my paralegal, Wesley Guillory, at Laborde Earles Law Firm. Wesley went above and beyond for me throughout the...

I had an amazing experience working with my paralegal, Wesley Guillory, at Laborde Earles Law Firm. Wesley went above and beyond for me throughout the entire process. He was always patient, knowledgeable, and quick to respond to any questions I had. What stood out most was how genuinely he cared. He made sure I understood every step and always made me feel supported and informed.

Wesley’s professionalism and compassion truly set him apart. He made a stressful situation so much easier, and I’m incredibly grateful for all of his hard work. I highly recommend Wesley and the entire Laborde Earles team. They really do put their clients first.

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Jaine Fisher

Lafayette

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, ca...

Toni is the absolute BEST!!!! Not only is she the best paralegal but she’s also the best person I know. She is so intelligent, knowledgeable, caring, and goes above and beyond for everyone in her life. She is a true gem! To know her is to love her!! Anybody would be lucky to have someone like Toni in their corner.

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Sarah Jorden

Marksville

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are gua...

I highly recommend hiring Laborde Earles for your personal injury needs. They have the most professional, friendly and communicative staff who are guaranteed to work hard on your case and get the outcome you deserve. Brittani C. is one of the most organized, thorough and helpful paralegals I’ve ever had the pleasure of working with. She keeps you informed and answers all your questions throughout the litigation process.

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Patrick Conner

Baton Rouge

Toni at LE is seriously so dedicated and a hard worker! LE is lucky to have this chick. She's so sweet but a little spicy (in a good, funny way!) whic...

Toni at LE is seriously so dedicated and a hard worker! LE is lucky to have this chick. She's so sweet but a little spicy (in a good, funny way!) which is always a breath of fresh air to be around someone who is genuine. She's a doll and anyone who comes into contact with her is a lucky one!

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Hannah Johnson

Baton Rouge

Renee McCaslin goes above and beyond to help the clients. Her attention to detail is unmatched! Her kind heart and sweet spirit both go a long way in ...

Renee McCaslin goes above and beyond to help the clients. Her attention to detail is unmatched! Her kind heart and sweet spirit both go a long way in making you feel heard and cared for. And, she’s, like, really pretty!

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Sylvia Roy

New Iberia

Michelle Brouillette is always so pleasant whenever I call or stop by the office. She always has a smile on her face.

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Christine G.

I’m so grateful for the help I received from Renee McCaslin. From start to finish, they were kind, professional, and truly cared about my situat...

I’m so grateful for the help I received from Renee McCaslin. From start to finish, they were kind, professional, and truly cared about my situation. They made everything easy to understand and handled every detail with care. I felt supported the whole way through. I highly recommend Renee McCaslin to anyone looking for a paralegal who goes above and beyond.

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Rosann Roberts

Lake Charles

Love Laborde Earle's. They're dependable lawyers that let you know you can trust them. I would specifically recommend Derek Hebert. He's a great attor...

Love Laborde Earle's. They're dependable lawyers that let you know you can trust them. I would specifically recommend Derek Hebert. He's a great attorney who is extremely knowledgeable and you'll never doubt that he'll get the job done!

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Kaitlin H.

I am able to witness Karely Cornwell handle calls from people who are in need of Laborde Earles services. She is always polite and professional. I thi...

I am able to witness Karely Cornwell handle calls from people who are in need of Laborde Earles services. She is always polite and professional. I think it’s safe to assume that the majority of people who call in are stressed and to have someone who is calm and kind taking the call is a great representation of the company.

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Debbie Fontenot

Marksville

I was very pleased with the attention and detail that was given by Karely with Laborde Earle’s Injury lawyers. She answered all of my questions ...

I was very pleased with the attention and detail that was given by Karely with Laborde Earle’s Injury lawyers. She answered all of my questions and concerns, and her professionalism was top notch. Her phone etiquette, and calm and caring attitude was outstanding.

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Gail

Baton Rouge

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

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Megan C.

Jordan is a wonderful paralegal very sweet and helpful good job very professional hold on to her she is a asset to your firm hard worker. Thank you fo...

Jordan is a wonderful paralegal very sweet and helpful good job very professional hold on to her she is a asset to your firm hard worker. Thank you for all your hard work to all the people working on our case.

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Sandi W.

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is q...

Working with Toni Stelly has been a great experience. She is compassionate and listens to me when I have a concern or need some information. Toni is quick to respond to my questions and gets things done!! Good experience working with this firm.

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kelly

Lake Charles

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica wa...

I had the pleasure of working with Erica Ducote, and I cannot say enough about the excellent job she did on my case. From the very beginning, Erica was professional, knowledgeable, and attentive to every detail. She took the time to explain each step of the process, answered all of my questions thoroughly, and made sure I always felt supported and informed.
Her dedication and attention to detail were clear throughout, and it was evident she genuinely cared about achieving the best possible outcome. Thanks to Erica’s hard work and expertise, my case went smoothly and successfully.
I highly recommend Erica Ducote to anyone in need of a skilled, reliable, and compassionate paralegal. She truly goes above and beyond!

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maddie jo

Marksville

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one re...

Elizabeth Lachney I absolutely hands down the best. She is very professional, knowledgeable and most importantly she is very respectful. She is one reason why we use Laborde Earles Law Firm. They make you feel like family!

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Tiffany Bardwell

New Iberia

I highly recommend Derek Hebert to anyone in need of a skilled and trustworthy attorney. From the very beginning, Derek was professional, honest, and ...

I highly recommend Derek Hebert to anyone in need of a skilled and trustworthy attorney. From the very beginning, Derek was professional, honest, and incredibly responsive. He took the time to explain every step of the process in clear terms and always made sure I felt informed and supported.

His attention to detail, strong communication, and genuine dedication made a stressful situation much easier to navigate. Derek went above and beyond to achieve the best possible outcome, and I’m truly grateful for his hard work.

If you’re looking for an attorney who is knowledgeable, reliable, and truly cares about his clients, Derek Hebert is an outstanding choice.

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Brylan Cormier

Lafayette

Renee McCaslin is incredibly knowledgeable, professional, and always goes above and beyond to make the legal process smooth and stress-free. I truly a...

Renee McCaslin is incredibly knowledgeable, professional, and always goes above and beyond to make the legal process smooth and stress-free. I truly appreciate her attention to detail and genuine care for her clients!

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Courtnie Heltz

New Orleans

Courtney Marsh has a positive attitude and great attention to detail in her work!

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Rhonda C.

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking...

Each time I interact with a member of the Laborde Earls team I am always extremely satisfied with the service provided. I had the pleasure of speaking with Mrs. Marsh today. She was extremely knowledgeable in addition to being patient and empathetic. She was able to provide me with the necessary resources and provided me with encouragement throughout the process. I definitely recommend Laborde Earls! Ask for Courtney!

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Megan Couvillon

Alexandria

They have good to keep me updated on the case but so far the settlement has not been reached.

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Lisa S.

Eryn Laughlin is a good employee, we love her!

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anonymous

Car Accident

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs...

The team at Laborde Earls is extremely helpful and knowledgeable. While I would recommend any team member, I would strongly urge you to speak with Mrs. Courtney. I spoke with her multiple times, and each time she was patient and answered every question I had. She made me feel like I was the only client. Grateful for her and Laborde Earls!

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Tracie M.

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's,...

I just want to say that Kelby is a wonderful Attorney and will do what ever it takes to make sure you are taking care of. And his Team of Paralegal's, Amber, Toni, Debbie, Alana & Erica are absolutely amazing. You couldn't have ask for better. And to Rachael, she was so sweet the other day when I needed some information about when my advance was going to be ready. Thank you Laborde Earle's Law Firm for always being the Best.

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Lauren O'Quinn

New Orleans

I highly recommend Alexis Davis and this lawfirm. She is the true definition of professionalism, respect, understanding, patient, and many other thing...

I highly recommend Alexis Davis and this lawfirm. She is the true definition of professionalism, respect, understanding, patient, and many other things. Her detailed skills are very delightful. She goes out of her way to check on us, make sure we don't have any questions, and she is always on point. She moves very quick and always goes above and beyond for us to make sure we understand the process. I am so glad I ran into Laborde Earles and Alexis. Everyone will know about this company for sure and Alexis

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R.S.

Lafayette

Mr. DC and Amber have always been available to answer my questions and concerns. I have never doubted that they were working on our side and have had ...

Mr. DC and Amber have always been available to answer my questions and concerns. I have never doubted that they were working on our side and have had our best interest and our well being as a priority. I would recommend them to friends and family. My case had some extenuating circumstances and they both worked diligently to help us. I am very thankful for their service and dedication to us.

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Michel Lanclos

New Orleans

At the very first meeting with Alexis and Danielle they took the time to explain everything to us so that we understood what we were going to go throu...

At the very first meeting with Alexis and Danielle they took the time to explain everything to us so that we understood what we were going to go through. They checked in on us to see how things were going with DR appointment and therapy. They checked in on the phone or by text and if I had a question and I was in Lafayette and I would stop by the office one of them would come to answer my questions. I truly appreciate the response and respect that they showed to me and my husband and I would really recommend them to family and friends.

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Hazel G.

Syntera was Very professional and courteous. Answered my concerns.

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Lisa G.

Courtney Marsh is professional and passionate about her clients! Her communication skills are top notch and she has been amazing to work with! She is ...

Courtney Marsh is professional and passionate about her clients! Her communication skills are top notch and she has been amazing to work with! She is truly a blessing!

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Tori E.

Toni is an absolute professional. She consistently goes above and beyond for her clients, ensuring every detail is handled with care and precision. He...

Toni is an absolute professional. She consistently goes above and beyond for her clients, ensuring every detail is handled with care and precision. Her communication is clear, and she truly cares about delivering results. I couldn’t recommend her more highly!

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Mimi

Lake Charles

Jourdan is an outstanding paralegal! She is knowledgeable, organized, and truly cares about the clients she works with. Every interaction I’ve h...

Jourdan is an outstanding paralegal! She is knowledgeable, organized, and truly cares about the clients she works with. Every interaction I’ve had with her has been positive — she takes the time to explain things clearly and makes the process much less stressful. Laborde Earles Law Firm is lucky to have someone like Jourdan on their team. I would highly recommend both Jourdan and the firm to anyone looking for trustworthy and reliable legal support.

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Matt Picard

New Orleans

Stephanie Brooks was wonderful to work with! She was very professional during our interaction and extremely pleasant throughout the entire process. He...

Stephanie Brooks was wonderful to work with! She was very professional during our interaction and extremely pleasant throughout the entire process. Her kindness and clear communication made everything smooth and easy. Highly recommend working with her and the Laborde Earles Law Firm!

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Jenifer Leger Dendy

Lafayette

Over 1,700 5-Star Reviews

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Compensation Available After a Rideshare Accident

If negligence caused your injury, you may be entitled to significant financial recovery. Damages may include:

  • Medical bills and ongoing care
  • Physical therapy and rehabilitation
  • Lost wages and diminished earning ability
  • Pain and emotional hardship
  • Loss of enjoyment of life
  • Vehicle damage (if you were a driver)
  • Wrongful death-related losses for families

Our goal is to secure an outcome that supports your recovery today and protects your future well-being.

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Why Rideshare Accident Victims Choose Laborde Earles

Rideshare accident cases require a deep understanding of app-based driver rules, corporate insurance layers, and Louisiana injury law. 

Victims choose us because we offer:

  • A free consultation to review your claim
  • No fees unless we win
  • More than 350 years of combined legal experience
  • Experience dealing with Uber and Lyft insurance carriers
  • A full investigative team dedicated to building strong cases
  • Clear and frequent communication
  • Statewide reach and local accessibility

We fight to ensure rideshare companies and negligent drivers are held accountable.

What to Do After a Rideshare Accident

Taking the right steps can make a major difference in your claim. If you are able, try to:

  • Get medical care immediately
  • Report the crash to the police
  • Screenshot your trip details in the app
  • Collect contact information from all drivers, passengers & witnesses
  • Photograph the scene, vehicles, and injuries
  • Avoid giving statements to insurance companies
  • Contact Laborde Earles before speaking to Uber or Lyft regarding the incident

We will handle all communications with insurers and corporate representatives.

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Our Legal Team We fight for our own.

Meet Our Team

Rideshare Accident Claims Clear Answers to Important Questions

Does Uber or Lyft automatically cover my injuries?

Not always. Coverage depends on the driver’s status and circumstances of the crash. We determine which policy applies.

What if I was a pedestrian hit by a rideshare vehicle?

You can still pursue compensation. We identify whether the company’s coverage applies.

What if the driver was uninsured or underinsured?

Rideshare policies may include UM/UIM coverage to protect you.

How long do I have to file a claim?

Louisiana’s deadline is typically one year, but rideshare cases may require faster action. Contact us as soon as possible.

Do you have more questions?

Our team is here to answer every question about your case—clearly and honestly.

Speak With a Louisiana Rideshare Accident Lawyer

If an Uber, Lyft, or other rideshare trip left you injured, you don’t have to navigate the aftermath alone. Laborde Earles Injury Lawyers is here to support you, explain your rights, and fight for the recovery you deserve.

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